Terms of service

About this store

These terms apply to shopping with HEMUJI through this website. HEMUJI offers handcrafted solid wood furniture. Our store primarily serves customers in the United States, and orders ship from China. Shopify provides the ecommerce platform for this website.

Product information and orders

Please review the product description, selected variant, dimensions, materials, price and delivery information before ordering. Natural wood grain and colour can vary between pieces. This does not excuse a defective item or an item that does not match its description.

Provide accurate contact and delivery details at checkout. If you notice an error or need to request a cancellation or change, email us promptly. Whether a change can be made depends on the order status. We will confirm the available options with you.

Prices and payment

Review the currency, product price, shipping charges and any taxes displayed at checkout before placing your order. Only the payment methods available at checkout can be used. If an availability or pricing error affects your order, we will contact you to resolve it; we will not charge an increased price without your agreement.

Shipping and returns

Delivery estimates and shipping arrangements are described in our Shipping Policy. Return requests for standard, non-customized furniture must be made within 7 days of delivery, subject to applicable law and our Refund Policy. Non-quality-related returns require the customer to bear applicable outbound and return shipping costs. HEMUJI covers reasonable costs required to resolve confirmed product defects, shipping damage, or incorrect items for which HEMUJI is responsible. Please read our Refund Policy for full return instructions.

Privacy and use of the website

Our Privacy Policy explains how personal information is handled. Use this website lawfully and do not interfere with its security, submit fraudulent orders or misuse another person’s information.

Your rights and questions

Nothing in these terms excludes rights or remedies that cannot be excluded under applicable law. For questions about these terms, products or an order, contact n20260825869@gmail.com.